ROHS检测设备--X荧光光谱仪--EDX3000B和EDX3000C
产品保修及售后服务(Warranty and after- sale service)
1 对客户方操作人员进行培训。(Training of operation procedure to customer.)
2 安装、调试、验收、培训及技术服务均为免费在用户方现场对操作人员进行培训。
( Installation, debugging, checking, training and tech-support are free) .
3正常使用，经本公司售后服务部技术人员确认属工艺或材质缺陷引起的故障，且未经拆修，仪器自验收合格之日起保修1年。
( Guarantee in one year after the instrument was checked and installed, under the faults caused as a result of the craft or material and all the parts inside the machine were intact.)
4 产品终身维修。（客户必须有填写详细、真实的有效购买凭证，发票和保修卡等）
(Provide whole quality repair service.(Please keep the invoice, warranty card with your full address, contact information)
5 免费提供软件升级；(Provide upgrade service of the software for free)
6 提供*有效的技术服务，在接到用户故障信息后，4小时内响应，48个小时内派人上门维修和排除故障。( Rapidly responding within 4 hours after receiving the fault notification and maintenance within 48 hours)